BlueSky recently received two 2010 IABC Ovation Awards. A proud moment, yes, and a rare moment to reflect on our good work. Yet in the marketing and PR world, these awards are a dime a dozen, each with different criteria and credibility, punctuated with subjective evaluations of hard business results. Do awards matter?
Aside from having a lovely plaque for our wall and statue for our reception area, was the submission worth the ‘ka-zillion’ hours of work? If securing new business is the primary objective, then I would say no. If gaining company profile is the objective, again, I would say no. But I’ve come to one conclusion: the submission process offers a tremendous opportunity to self-evaluate. Is the work we are doing for clients meaningful? Do we help their businesses?
I can confirm with a resounding YES: our work has tremendous value, and that reminder has been very rewarding. The process forced us to lay out all our program objectives and assess whether they were met. Now we have a strong case study demonstrating our skills and the potential of creative, well-executed PR, and our client has results to show for their investment.
Gathering and evaluating the business results also enhanced our client relationship. We now have specific, even more meaningful metrics moving forward and were able to document business benefits in areas we could not have foreseen.
The submission process has also forced us to improve upon our PR plans, going the extra mile to ensure our communications tactics are driving the client’s business. It has also given us an insider’s glimpse of our client’s business – a new level of understanding that allows us to deliver even more and better results.
Will I invest in more award submissions? Absolutely. While the plaque and statue are nice mementos of our accomplishments (not to mention the enhancements to the office decor!) the impact on our creativity, strategic capabilities, client relationship, and business as a whole, has been exceptional. As for the quality of our work, we continue to raise the bar.